This Privacy Policy explains what personal information jiliok collects when you use our platform, how we use it, and the choices you have. We are committed to keeping your data secure and using it only for the purposes described here. If you have questions after reading this page, our FAQ covers common concerns in plain Philippine English.
Last updated: 2025. Applies to all registered players accessing jiliok from the Philippines.
A clear breakdown of the data we gather and how it helps us run a safe, fair platform for Filipino players.
When you create an account on jiliok, we collect the information you provide during registration — including your name, email address, date of birth, and contact details. This data is required to verify your identity, confirm that you meet the minimum age requirement for gaming in the Philippines, and set up your player account correctly. We also collect a username and password, which are used solely to secure access to your account. Your date of birth is used for age verification purposes and is never shared with third parties for marketing. Without this basic registration data, we are unable to open or maintain an account for you on the platform.
To process deposits and withdrawals in Philippine pesos (PHP), jiliok collects transaction records including deposit amounts, withdrawal requests, payment method references, and timestamps. We do not store full card numbers or complete bank account details on our servers — payment processing is handled by trusted third-party payment providers who operate under their own security standards. Transaction records are retained to comply with financial record-keeping obligations and to resolve any disputes that may arise. If you contact support about a payment issue, our team may access your transaction history to assist you. All financial data is encrypted in transit and at rest.
We collect data about how you use the jiliok platform, including which games you play, bet amounts, session durations, and game outcomes. This information is used to maintain accurate account balances, detect unusual activity that may indicate fraud or problem gambling, and improve the overall platform experience. Usage data also helps us personalise the content you see — for example, surfacing promotions relevant to the games you enjoy most. We may use aggregated, anonymised usage data for internal analytics and product development. Individual gaming records are never sold or shared with advertisers.
When you access jiliok through a mobile browser or any other device, we automatically collect certain technical information such as your IP address, device type, operating system, browser version, and general location data derived from your IP. This data is used for security purposes — for example, to detect suspicious login attempts from unfamiliar locations — and to ensure the platform displays correctly on your device. We do not use precise GPS location tracking. Technical data is also used to diagnose performance issues and improve mobile compatibility for Filipino players. This information is retained for a limited period and is not used to build individual advertising profiles.
Understanding the purposes behind data processing and what control you have as a player.
jiliok uses your personal data for the following purposes: to operate and maintain your player account; to process deposits and withdrawals in PHP; to verify your identity and age in compliance with applicable regulations; to detect and prevent fraud, money laundering, and other prohibited activity; and to provide customer support when you contact us. We may also use your contact details to send you important account notifications such as security alerts, deposit confirmations, and updates to our Terms and Conditions or this Privacy Policy. Where you have opted in, we may send promotional communications about offers available on the Promotion page. You can opt out of marketing messages at any time by contacting our support team. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.
jiliok does not sell your personal data to third parties. We share data only where it is strictly necessary to operate the platform — for example, with payment processors who handle PHP transactions, identity verification providers, and technology partners who host or support our infrastructure. All third-party service providers are required to handle your data securely and to use it only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities or law enforcement agencies where required by applicable Philippine law or a valid legal order. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified in advance where possible.
We retain your personal data for as long as your account is active and for a reasonable period afterwards to comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are kept for the minimum period required under applicable financial regulations. When data is no longer needed, it is securely deleted or anonymised. jiliok uses industry-standard security measures including encryption, access controls, and regular security reviews to protect your information from unauthorised access, disclosure, or loss. While no system is completely immune to risk, we take our responsibility to safeguard your data seriously and continuously review our practices to maintain a high standard of protection.
As a player based in the Philippines, you have rights over your personal data under applicable data protection law. These include the right to access a copy of the data we hold about you, the right to request correction of inaccurate information, and the right to request deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact our support team using the details provided in the footer of this page. We will respond to all valid requests within a reasonable timeframe and in accordance with our legal obligations.
jiliok uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. We also use session data to monitor for unusual activity that could indicate fraud or account compromise. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with advertisers. Essential cookies are required for the platform to work and cannot be disabled. If you disable non-essential cookies through your browser settings, some features of the platform may not function as expected. By continuing to use jiliok after being informed of our cookie practices, you consent to the use of essential cookies as described here.
If you want to know more about how jiliok handles your personal information, or if you wish to exercise your data rights, check our FAQ or get in touch with our support team. Ready to play? Register for free and enjoy mobile gaming in PHP.